Tech Team Solutions (Pty) Ltd Online Store
Last updated: 08/10/2025
Welcome to Tech Team Solutions (Pty) Ltd’s online store (“we”, “us”, or “our”). By accessing or purchasing from our website www.techteamsolutions.co.za, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. Company Information
Tech Team Solutions (Pty) Ltd
Registration No: 2013/178971/07
Address: The Blyde Riverwalk Estate Unit 485 Block 43 Willow Park Manor Pretoria 0054
Email: sales@techteamsolutions.co.za
Telephone: (012) 770 2060
2. Use of the Website
By accessing this website, you confirm that:
- You are at least 18 years old or have the consent of a legal guardian.
- You agree to use this site for lawful purposes only.
- You will not misuse, copy, or distribute any content or materials from this website without our written consent.
We reserve the right to update or modify these Terms at any time without prior notice.
3. Products and Availability
- All products displayed are subject to availability.
- We make every effort to ensure accurate descriptions, images, and pricing; however, errors may occur.
- In case of an error or out-of-stock item, we will notify you and offer an alternative or refund.
4. Pricing
- All prices are in South African Rand (ZAR) and include VAT unless otherwise stated.
- Prices may change without prior notice.
- Promotional or discounted prices are valid only for the period specified.
5. Orders and Payment
- Orders are confirmed once full payment has been received.
- Accepted payment methods include EFT, credit/debit card, and other secure online payment gateways.
- We reserve the right to refuse or cancel any order for suspected fraud or misuse.
6. Delivery
- Delivery timelines are estimates and depend on stock availability and courier schedules.
- Tech Team Solutions (Pty) Ltd will not be liable for delays caused by third-party couriers.
- Delivery costs and options will be displayed during checkout.
- Customers must provide accurate delivery details; we are not responsible for incorrect addresses.
7. Returns and Refunds
Please refer to our Returns & Refunds Policy for detailed information.
In summary:
- Returns must be made within 7 days of delivery.
- Products must be unused and in original packaging.
- Refunds are processed within 10 business days after inspection.
- Certain items (software, consumables, or customized products) may not be eligible for return.
8. Warranty
- All products carry a manufacturer’s warranty, subject to the terms specified by the manufacturer.
- Damage caused by misuse, negligence, or unauthorised repairs will void the warranty.
- Tech Team Solutions (Pty) Ltd will assist customers in facilitating warranty claims where applicable.
9. Privacy and Data Protection
Your personal information is protected under the Protection of Personal Information Act (POPIA).
We will only collect, store, and use your information to:
- Process orders and payments
- Communicate regarding your purchases
- Improve our products and services
We do not sell or share customer data with third parties except where necessary to complete transactions (e.g., courier services).
10. Limitation of Liability
Tech Team Solutions (Pty) Ltd shall not be liable for any:
- Indirect, incidental, or consequential damages arising from the use of our website or products;
- Loss of data, profits, or business opportunities.
Our total liability is limited to the purchase price of the product in question.
11. Intellectual Property
All content, including logos, text, graphics, and images on this website, are the property of Tech Team Solutions (Pty) Ltd or its suppliers. Unauthorized use is strictly prohibited.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be handled in South African courts of competent jurisdiction.
13. Contact Information
For any queries or complaints, please contact us at:
📧 sales@techteamsolutions.co.za
📞 012 770 2060
🏢 The Blyde Riverwalk Estate Unit 485 Block 43 Willow Park Manor Pretoria 0054