{"id":1906,"date":"2025-10-08T10:51:43","date_gmt":"2025-10-08T10:51:43","guid":{"rendered":"https:\/\/www.techteamsolutions.co.za\/?page_id=1906"},"modified":"2025-10-09T10:06:29","modified_gmt":"2025-10-09T10:06:29","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.techteamsolutions.co.za\/?page_id=1906","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<p><strong>Effective Date:<\/strong> October 2025<br \/><strong>Company Name:<\/strong> Tech Team Solutions (Pty) Ltd<br \/><strong>Registration Number:<\/strong> 2013\/178971\/07<br \/><strong>Address:<\/strong> The Blyde Riverwalk Estate, Unit 485 Block 43, Willow Park Manor, Pretoria, 0054<br \/><strong>Email:<\/strong> <a>sales@techteamsolutions.co.za<\/a><br \/><strong>Telephone:<\/strong> 012 770 2060<\/p>\n\n<h2><strong>1. Delivery Options<\/strong><\/h2>\n\n<p>Tech Team Solutions (Pty) Ltd offers reliable and efficient delivery services across South Africa. All orders are processed and shipped from our distribution partners or suppliers depending on stock availability.<\/p>\n\n<p>Delivery options include:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Standard Delivery:<\/strong> 3\u20137 business days within major cities.<\/li>\n\n<li><strong>Outlying Areas:<\/strong> 5\u201310 business days depending on location.<\/li>\n\n<li><strong>Express Delivery:<\/strong> Available on selected items and subject to additional costs.<\/li>\n<\/ul>\n\n<h2><strong>2. Order Processing<\/strong><\/h2>\n\n<p>Orders are processed <strong>within 1\u20132 business days<\/strong> after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.<\/p>\n\n<p>You will receive a <strong>confirmation email<\/strong> with your tracking details once your order has been dispatched.<\/p>\n\n<h2><strong>3. Shipping Fees<\/strong><\/h2>\n\n<p>Shipping costs are calculated at checkout based on your delivery address, package weight, and dimensions.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Free delivery<\/strong> may apply for orders exceeding a specified amount (as advertised on our website).<\/li>\n\n<li>Additional charges may apply for <strong>large, heavy, or bulky items<\/strong>.<\/li>\n<\/ul>\n\n<h2><strong>4. Tracking Your Order<\/strong><\/h2>\n\n<p>Once dispatched, you will receive an email or SMS notification containing your <strong>tracking number<\/strong> and courier details. You can use this information to track your parcel online.<\/p>\n\n<h2><strong>5. Delivery Times<\/strong><\/h2>\n\n<p>While we strive to meet all delivery timeframes, please note that delays may occur due to factors beyond our control such as:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Courier delays<\/li>\n\n<li>Weather conditions<\/li>\n\n<li>Stock availability or supplier delays<\/li>\n<\/ul>\n\n<p>We will notify you promptly should any such delay occur.<\/p>\n\n<h2><strong>6. Delivery Address<\/strong><\/h2>\n\n<p>Please ensure that your <strong>shipping address<\/strong> is accurate and complete. Tech Team Solutions will not be held responsible for lost or delayed orders due to incorrect or incomplete address details provided by the customer.<\/p>\n\n<h2><strong>7. Undeliverable Packages<\/strong><\/h2>\n\n<p>If a package is returned to us due to failed delivery attempts or incorrect address information, the customer will be contacted to arrange re-delivery at their own cost.<\/p>\n\n<h2><strong>8. Damaged or Missing Items<\/strong><\/h2>\n\n<p>If your order arrives damaged, incomplete, or incorrect, please notify us within <strong>48 hours<\/strong> of delivery via email at <strong><a>sales@techteamsolutions.co.za<\/a><\/strong>.<br \/>We will investigate and provide a suitable resolution which may include replacement, exchange, or refund according to our <strong>Returns Policy<\/strong>.<\/p>\n\n<h2><strong>9. International Shipping<\/strong><\/h2>\n\n<p>At this stage, Tech Team Solutions (Pty) Ltd <strong>only ships within South Africa<\/strong>. International shipping options will be announced once available.<\/p>\n\n<h2><strong>10. Contact Us<\/strong><\/h2>\n\n<p>For any questions or assistance regarding shipping or delivery, please contact our support team:<br \/>\ud83d\udce7 <strong><a>sales@techteamsolutions.co.za<\/a><\/strong><br \/>\ud83d\udcde <strong>012 770 2060<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: October 2025Company Name: Tech Team Solutions (Pty) LtdRegistration Number: 2013\/178971\/07Address: The Blyde Riverwalk Estate, Unit 485 Block 43, Willow Park Manor, Pretoria, 0054Email: sales@techteamsolutions.co.zaTelephone: 012 770 2060 Tech Team Solutions (Pty) Ltd offers reliable and efficient delivery services across South Africa. All orders are processed and shipped from our distribution partners or suppliers [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-1906","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1906"}],"version-history":[{"count":5,"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1906\/revisions"}],"predecessor-version":[{"id":1924,"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1906\/revisions\/1924"}],"wp:attachment":[{"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}