{"id":1887,"date":"2025-10-08T09:48:58","date_gmt":"2025-10-08T09:48:58","guid":{"rendered":"https:\/\/www.techteamsolutions.co.za\/?page_id=1887"},"modified":"2025-10-08T10:29:23","modified_gmt":"2025-10-08T10:29:23","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.techteamsolutions.co.za\/?page_id=1887","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1887\" class=\"elementor elementor-1887\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-695b21ab e-flex e-con-boxed e-con e-parent\" data-id=\"695b21ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bde058 elementor-widget elementor-widget-text-editor\" data-id=\"5bde058\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p><strong>Tech Team Solutions (Pty) Ltd<\/strong><br \/>Registration No: <strong>2013\/178971\/07<\/strong><br \/>Address: <strong>The Blyde Riverwalk Estate, Unit 485 Block 43, Willow Park Manor, Pretoria, 0054<\/strong><br \/>Email: <strong><a>sales@techteamsolutions.co.za<\/a><\/strong><br \/>Telephone: <strong>012 770 2060<\/strong><\/p>\n\n<p><em>Last Updated: October 2025<\/em><\/p>\n\n<h3 class=\"wp-block-heading\"><strong>1. Introduction<\/strong><\/h3>\n\n<p>Tech Team Solutions (Pty) Ltd (\u201cTech Team Solutions\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) values your privacy and is committed to protecting your personal information.<br \/>This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our online store, or engage with our products and services.<\/p>\n\n<p>By accessing or using our website, you agree to the terms of this Privacy Policy.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>2. Information We Collect<\/strong><\/h3>\n\n<p>We may collect and process the following categories of personal information:<\/p>\n\n<p><strong>2.1 Personal Information<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n<li>Contact details (email address, phone number, billing and delivery address)<\/li>\n\n<li>Company name (where applicable)<\/li>\n\n<li>Identification or business registration details (if required for transactions)<\/li>\n<\/ul>\n\n<p><strong>2.2 Payment Information<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Payment method details (processed securely via third-party payment gateways; we do not store card details)<\/li>\n<\/ul>\n\n<p><strong>2.3 Technical Information<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n<li>Browser type and version<\/li>\n\n<li>Device information<\/li>\n\n<li>Usage data (pages visited, time spent, and navigation patterns)<\/li>\n<\/ul>\n\n<p><strong>2.4 Communication Data<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Information from emails, enquiries, or support requests<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>3. How We Use Your Information<\/strong><\/h3>\n\n<p>We use the information collected for the following purposes:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>To process and fulfil orders placed through our online store<\/li>\n\n<li>To communicate with you regarding orders, products, and services<\/li>\n\n<li>To improve our website, user experience, and service delivery<\/li>\n\n<li>To comply with legal and regulatory requirements<\/li>\n\n<li>To send marketing or promotional materials (only if you have consented)<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>4. Sharing of Personal Information<\/strong><\/h3>\n\n<p>We do not sell, rent, or trade your personal information.<br \/>However, we may share information with:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Service Providers<\/strong>: such as couriers, payment processors, and IT support teams<\/li>\n\n<li><strong>Regulatory Authorities<\/strong>: where required by law<\/li>\n\n<li><strong>Business Partners<\/strong>: only when necessary to deliver a product or service you requested<\/li>\n<\/ul>\n\n<p>All third parties are required to respect the confidentiality and security of your personal data and to use it only for lawful purposes.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>5. Data Security<\/strong><\/h3>\n\n<p>We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, loss, misuse, or alteration.<br \/>All payment transactions are encrypted and handled by secure third-party payment providers.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>6. Data Retention<\/strong><\/h3>\n\n<p>We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law or for legitimate business purposes.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>7. Your Rights (Under POPIA)<\/strong><\/h3>\n\n<p>You have the right to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Access the personal information we hold about you<\/li>\n\n<li>Request correction or deletion of your data<\/li>\n\n<li>Object to the processing of your information<\/li>\n\n<li>Withdraw consent for marketing communications<\/li>\n\n<li>Lodge a complaint with the <strong>Information Regulator (South Africa)<\/strong> if you believe your data has been mishandled<\/li>\n<\/ul>\n\n<p><strong>Contact for the Information Regulator:<\/strong><br \/>Email: <strong><a>complaints.IR@justice.gov.za<\/a><\/strong><br \/>Website: <strong><a>https:\/\/www.justice.gov.za\/inforeg\/<\/a><\/strong><\/p>\n\n<h3 class=\"wp-block-heading\"><strong>8. Cookies and Tracking Technologies<\/strong><\/h3>\n\n<p>Our website uses cookies to enhance your browsing experience, analyse traffic, and personalise content.<br \/>You can control or delete cookies through your browser settings, but some features of our website may not function properly without them.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>9. Third-Party Links<\/strong><\/h3>\n\n<p>Our website may contain links to third-party websites.<br \/>We are not responsible for the privacy practices or content of those websites, and we encourage users to review their privacy policies before providing personal information.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>10. Updates to This Policy<\/strong><\/h3>\n\n<p>We may update this Privacy Policy from time to time.<br \/>Changes will be posted on this page with the updated \u201cLast Updated\u201d date.<br \/>We encourage you to review it periodically.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>11. Contact Us<\/strong><\/h3>\n\n<p>If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:<br \/>\ud83d\udce7 <strong><a>sales@techteamsolutions.co.za<\/a><\/strong><br \/>\ud83d\udcde <strong>012 770 2060<\/strong><br \/>\ud83c\udfe2 <strong>The Blyde Riverwalk Estate, Unit 485 Block 43, Willow Park Manor, Pretoria, 0054<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tech Team Solutions (Pty) LtdRegistration No: 2013\/178971\/07Address: The Blyde Riverwalk Estate, Unit 485 Block 43, Willow Park Manor, Pretoria, 0054Email: sales@techteamsolutions.co.zaTelephone: 012 770 2060 Last Updated: October 2025 Tech Team Solutions (Pty) Ltd (\u201cTech Team Solutions\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) values your privacy and is committed to protecting your personal information.This Privacy Policy explains how [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-1887","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1887"}],"version-history":[{"count":7,"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1887\/revisions"}],"predecessor-version":[{"id":1899,"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=\/wp\/v2\/pages\/1887\/revisions\/1899"}],"wp:attachment":[{"href":"https:\/\/www.techteamsolutions.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}